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Terms & Conditions

 

1. Introduction

Welcome to Delter Solutions (https://deltersolutions.com/). By accessing, browsing, or purchasing from our website, you agree to comply with the terms and conditions outlined below. If you do not agree, please refrain from using our services.

2. Eligibility & Account Registration

  • Users must be at least 18 years old or have parental consent to make a purchase.
  • Accurate and up-to-date account information is required. Users are responsible for maintaining confidentiality and preventing unauthorized access.

 

3. Products & Pricing

  • We strive to provide accurate product descriptions, but we do not guarantee that product details, images, or pricing are error-free.
  • Prices may change at any time without prior notice.
  • In case of incorrect pricing due to a technical or human error, Delter Solutions reserves the right to cancel or modify the order.

 

4. Orders & Payments

  • Orders are confirmed only after successful payment (except for Cash on Delivery orders, if applicable).
  • We accept payments via credit/debit cards, Prepaid Cards , Gift Cards , Corporate Cards , net banking, UPI, and wallets through secure payment gateways.
  • For security reasons, Delter Solutions may verify orders and request additional information.

 

5. Shipping & Delivery

  • We ship products across India through our courier partners.
  • Estimated delivery times are provided at checkout but may vary due to external factors.
  • An OTP-based delivery system is followed to ensure secure order handover.
  • Delivery charges, if applicable, will be displayed during checkout.

 

6. Cancellations, Returns & Refunds

  • Order Cancellations: Allowed before the product is shipped.
  • Returns: Accepted only for eligible products within 7 days of delivery.
  • Refunds: Processed after successful return verification within 5-7 working days for prepaid orders and 7-10 working days for COD orders.
  • B2B Orders: Special terms apply; contact our support team for details.

 

7. User Responsibilities

  • Users shall not misuse the website for fraudulent, illegal, or harmful activities.
  • Any attempt to hack, modify, or disrupt the website is strictly prohibited.

 

8. Intellectual Property Rights

  • All website content, including logos, text, graphics, and product images, is the intellectual property of Delter Solutions and cannot be used without permission.

 

9. Limitation of Liability

  • Delter Solutions is not liable for indirect or incidental damages arising from the use of our products or services.
  • We are not responsible for delays caused by third-party service providers, including couriers and payment gateways.

 

10. Third-Party Links

  • Our website may contain links to external sites. We are not responsible for their content, privacy policies, or practices.

 

11. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be resolved through negotiation or in courts within Siliguri, West Bengal .

 

12. Modifications to Terms

  • We may update these Terms & Conditions at any time. Users are advised to review this page periodically.

 

13. Contact Information

For any queries regarding these Terms & Conditions, reach out to:
Email: support@deltersolutions.com
Customer Support: 03369029485